Al Tayyeb Information Technology Services

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Contact Centre Service

Contact Center Talent Acquisition

We source and supply experienced Customer Service Agents, Call Center Representatives, Team Leaders, and Contact Center Managers.

  • Language-specific agents (English, Arabic, Hindi, Tagalog, French, etc.)
  • Specialized in inbound, outbound, chat, email, and social media support
  • Pre-screened for communication skills, empathy, and problem-solving
  • Ready to work onsite, remotely, or in hybrid contact center models

We can hire customer service agents directly on Al Tayyeb’s payroll, relieving you of visa, HR, and compliance responsibilities.

  • Flexible contracts (short-term, long-term, seasonal)
  • WPS-compliant payroll processing in Qatar
  • Performance tracking and attendance reporting
  • Scalable staffing based on your business needs and call volumes

We establish and operate dedicated customer service teams, entirely managed by us under a service-level agreement (SLA).

  • Service delivery, training, quality control, and reporting handled by Al Tayyeb
  • Offshore delivery from cost-effective hubs like India and the Philippines
  • Multichannel support (voice, email, chat, social media)
  • Custom workflows, CRM integration, and reporting dashboards

Support hours aligned with your time zone and business demands

Our agents are trained to support customers across industries:

  • Telecom | Banking & Finance | E-commerce | Healthcare | Hospitality | Government Services

Why Al Tayyeb?

  • Expert Talent Pool – Access to bilingual, tech-savvy, and customer-focused professionals
  • End-to-End Management – We handle hiring, training, delivery, and reporting
  • Qatar & Global Delivery – Onsite or remote teams, based on your preferred model
  • Technology-Enabled – CRM, telephony, helpdesk, and analytics tools integration
  • Flexible Commercial Models – Per-agent, per-hour, or outcome-based billing
  • Guaranteed Service Levels – SLAs for call quality, response time, resolution rates

Your customers deserve the best service. Let Al Tayyeb build and manage the contact center team that delivers it.

Connect with us today to explore staffing or fully managed support options for your customer service operations.

Assess your business potentials and find opportunities for bigger success

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